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Meeting commitments has never been more critical within a bodyshop, it drives throughput, protects profitability and ensures that management time is focused on making improvements rather than managing disappointed or inconvenienced customers. Confidence in meeting deadlines can breathe new life into a business and can reduce internal operational friction and cultivate a positive cultural change within the business.
Today's customers lead busy lives and the ability to plan effectively and accurately for the duration of a vehicle repair relies heavily on our member making realistic commitment and more importantly sticking to it. It reduces the stress and uncertainty and ensures that customer's expectations are met on time every time.